This Article Full Text (OnlineFirst PDF) Alert me when this article is cited Alert me if a correction is posted Services Email this article to a friend Similar articles in this journal Alert me to new issues of the journal Add to Saved Citations Download to citation manager Request Permissions Request Reprints Add to My Marked Citations Citing Articles Citing Articles via Scopus Google Scholar Articles by Minghetti, V. Articles by Buhalis, D. Social Bookmarking                         What's this?

Digital Divide in Tourism

^* To whom correspondence should be addressed. E-mail: ming{at}unive.it.

	Abstract

Tourism is an important wealth creator at both global and local levels. An appropriate diffusion of the information and communication technologies (ICTs) in this sector can improve the social and economic impacts, from which many citizens and organizations in developed and developing countries can benefit. This article analyzes digital divide and proposes an integrated theoretical framework to explore the relevant factors that lead to unequal access and use of ICTs for tourists and destinations. It integrates the technical, social, and motivational aspects derived from different approaches to digital divide to demonstrate how these factors affect the capacity of markets and destinations to meet and interact effectively in a global tourism environment.

First published on October 20, 2009
Journal of Travel Research 2009, doi:10.1177/0047287509346843


CiteULike    Complore    Connotea    Del.icio.us    Digg    Reddit    Technorati    Twitter    What's this?