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Journal of Travel Research
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What's this?

Deregulation and the Future of the U.S. Travel Agent Industry

Mary J. Bitner

Bernard H. Booms

The effects of airline deregulation on the U. S. travel agency industry are examined in this article. In September 1981, after this article was submitted for publication, the Civil Aeronautics Board (CAB) made its final decision on the pricing phase of the Competitive Marketing case. The CAB's final decision is a form of maximum tariffs as this article predicted it would be, and the details of the decision are the same as discussed under the heading Maximum Tariffs. The article traces the events leading up to this decision as well as the current status of other deregulation issues affecting travel agents and the travel distribution system.

Journal of Travel Research, Vol. 20, No. 2, 2-7 (1981)
DOI: 10.1177/004728758102000201


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