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Journal of Travel Research
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The Strategic Planning Process in National Tourism Organizations

Evi C. Soteriou

Chris Roberts

The comprehensiveness of the strategic planningprocess in national tourism organizations (NTOs) is determined by an internal capability for strategic planning and dimensions of the external environment that reinforce or undermine the em ployment of this process. A model is presented, and a flexible design of NTO strategic planning systems is recommended.

Journal of Travel Research, Vol. 37, No. 1, 21-29 (1998)
DOI: 10.1177/004728759803700103
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P. J. Benckendorff and P. L. Pearce
Australian Tourist Attractions: The Links between Organizational Characteristics and Planning
Journal of Travel Research, August 1, 2003; 42(1): 24 - 35.
[Abstract] [PDF]