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Destination Positioning Analysis through a Comparison of Cognitive, Affective, and Conative Perceptions

School of Advertising, Marketing, and Public Relations at Queensland University of Technology in Brisbane, Australia.

Chris Ryan

University of Waikato Management School in New Zealand.

There has been exponential growth in the number of studies of destination image appearing in the tourism literature. However, few have addressed the issues of destination positioning analysis and the role of affective perceptions. This article analyzes the market positions held by a competitive set of destinations through a comparison of cognitive, affective, and conative perceptions. Cognition was identified by trialing a factor analytic adaptation of importanceperformance analysis. Affect was measured using an affective response grid, while conation was gauged by stated intent to visit. The alignment of the results from these techniques identified leadership positions held by two quite different destinations on two quite different dimensions of destination attractiveness. It is suggested that this method of positioning analysis offers a practical means for destination marketers faced with the challenge of identifying the one or few features from their diverse and multiattributed product range that could be developed to differentiate their destination in a meaningful way to consumers.

Key Words: destination positioning • affect • short break holidays • New Zealand

Journal of Travel Research, Vol. 42, No. 4, 333-342 (2004)
DOI: 10.1177/0047287504263029


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