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Journal of Travel Research
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Visitors' Behavior in Heritage Cities: The Case of Girona

Nuria Galí Espelt

School of Tourism at the University of Girona, Girona, Spain

José Antonio Donaire Benito

the School of Tourism and in the Department of Geography at the University of Girona, Girona, Spain

This article presents the results of the study of the behavior of visitors in the monumental city of Girona, Spain. The focus of this study has been the classification of clusters of visitors who show the same behavior. We wanted to define the visitors' hierarchical conglomerates (those internally homogeneous and externally different groups) that will help to appreciate the subtleties in the apparent uniformity of the approach taken to visiting heritage sites. The groups of visitors will show specific needs, ways of looking, and behaviors.

Key Words: monumental cities • cultural tourists • visitors' behavior • cluster analyses

Journal of Travel Research, Vol. 44, No. 4, 442-448 (2006)
DOI: 10.1177/0047287505282956
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This article has been cited by other articles:


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A. Tchetchik, A. Fleischer, and N. Shoval
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